Finished Product and Receipt of Goods
All images will be checked and edited to ensure that they are presented to the Client in the best possible way. Once edited and presented to the Client, the Client accepts that the images are of an acceptable quality, and no further editing or work will be carried out on the images without further payment.
Due to a variety of lighting conditions and the limitations of digital sensors, please note that very occasionally, some colours may alter slightly from their true hues and will not reproduce exactly in print. It is understood that due to the limitations of computer monitors, images will appear slightly differently according to the specification of each individual monitor. Every piece of the Photographer’s equipment and digital media is thoroughly checked before every event but in the highly unlikely event of a technical failure, the Photographer cannot be held responsible for any photographs that are not produced. Where images are made available for use on a PC or DVD player, reasonable steps are taken to ensure compatibility, but DVD discs may not play on all DVD players or PCs, particularly some older models. All images are provided as Jpeg files. Finished albums may take over six weeks to design during peak times and will take upto 8 weeks to be made. Please allow 28 days for delivery of all other orders. Where the Clients choose to design their album through Galileo Photography, they will be notified of the estimated completion date on a case by case basis. The Photographer must be notified either by telephone or email and it must be confirmed in writing (sent by Royal Mail special delivery) within three working days of the Clients receiving their order in the case of error, shortage or damage, as mistakes cannot be rectified after this period. Due to the nature of the finished albums, the Photographer is unable to give exchanges or refunds. This does not affect your statutory rights. Your selection of images for your Wedding Albums and Story Books must be submitted within 6 months of your wedding date. If you submit your selection after 6 months The Photographer has the right to charge for any increases in product prices that may have arisen. It is your responsibility to check any artwork for spelling mistakes, wrong dates and that all the images are included to your satisfaction. When designing the storybook you will receive thumbnails depicting each page. The Photographer reserves the right to charge for any extra changes. If this is the case, they will be charged at £15 per change. Once the thumbnails have been approved it will be your responsibility to pay for any additional charges to make any corrections that you may wish to make.